An ERP implementation is a massive undertaking that needs substantial resource and financial investments. While Microsoft’s ERP, Microsoft Dynamics 365 Finance and Operations (ex-Microsoft Dynamics AX), enables organizations to completely transform business performance, it also comes equipped with some of the best post-implementation support-services packages in the market. When you encounter a critical challenge with your Dynamics 365 platform, you should seek immediate help and assistance. Learn about the various support options that Global ERP has to offer and see which options would be the best fit your business needs.
Usually, support providers like to call their support plans by obscure names: bronze, gold, diamond. We want to be as clear as possible and compare them to the on-board supporter: quarter-time, half-time and full-time. You can learn more about why it pays off.
Our plan covers break-fix, user training, and workflow administration for Dynamics 365 ERP and technologies related to Dynamics including, but not limited to Power BI, Power Apps, SQL Server, etc.